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When the hard work isn't producing better results  

You’re doing the work. Your team is capable. And still, the same challenges persist. That’s usually a signal that something structural or systemic is off, not that people need to try harder.

 

What is often missing operationally is distance and capacity. An experienced outside perspective brings clarity, focus, and the discipline to realign the structure or manage the transition as needed. Germaine Advisory surfaces what’s driving patterns and installs the structure to enable forward movement.

 

Operating judgment, not simply more advice

When organizations reach this point, they usually don't need another plan or more imput.  They need experienced operating judgment applied to what’s actually happening.

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That often means:

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Seeing where decisions slow down or fall apart

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Clarifying who owns what

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Fixing processes that look fine but don’t work day to day

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Helping teams follow through on decisions that never stuck

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Shifts that make the difference

When this work is done, decisions move faster, ownership is clearer, and issues stop resurfacing under new names.

01

Roadblocks are identified

Decision patterns, stalled work, and workarounds become visible.

02

Priorities are narrowed

Attention shifts from fixing everything to addressing what matters most.

03

The solution sticks

Roles, cadence, and accountability are clarified so the same problems don’t return.

Two ways to work together 

Executive Operations Consulting

Time bound Operations leadership for organizations navigating transition , growth, or complexity.  Defined intervention with a clear beginning and exit.  

Together, we’ll address:

✓ Operating assessment (people,systems,   ndecision flow)
✓ Priority setting and role clarity
✓ KPI definition and execution cadence
✓ Executive team and board alignment

✓ Stabilization, knowledge transfer, and   vvexit planning

Structure: Fixed fee, milstone-based 

Typically duration: 4–9 months

Executive Coaching

DIrectDirect coaching support for senior leaders who need clarity, judgment, and accountability without a full operating role.

Coaching is focused, practical, and tied to real decisions leaders are facing in their roles.

Typical focus includes:

✓ Decision making under pressure
✓ Prioritization and role clarity 
✓ Patterns that don’t work
✓ Follow-through on decisions that stall

Structure: Monthly engagement

Minimum commitment: 3 months

When combined with Operations Consulting, leadership development translates into organizational progress.

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Why work with me

I work with leaders and organizations facing recurring operational and leadership challenges, especially when the work outpaces the capacity or experience of the existing team.

I’ve spent more than 30 years working inside complex organizations, including financial institutions, nonprofits, and mission-driven teams under real pressure.

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I’ve led teams, worked directly with boards, and been accountable for outcomes when decisions mattered.

Leaders work with me because I name what others avoid, simplify what’s become tangled, and stay focused on fixing what actually matters. Learn more about me. 

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Kristin G. Bainger

Kristin is a straight shooter.  She came to JPMC and established an IT governance group from scratch for the RPS division exceeding all the objectives set for the year and took on the role of directing a critical program before focusing on streamlining the IT budget for the entire department.  Kristin is able to take up new responsibilities very quickly. She single-handedly managed all of the program's financial details that earned her respect across the organization from various CFOs. Her quick comprehension with superb analytical ability makes her a great person to have on your team,  especially on critical tasks.

Vilas Shettigar
VP of Engineering 

NICE Actimize

Let’s figure out what’s in the way

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